Thank an MIT Community Member: Submission #1146

Submission Number: 1146
Submission ID: 39466
Submission UUID: 5bda5d83-72f6-4e1a-84f9-1ccea601a0bc

Created: Fri, 02/16/2024 - 16:29
Completed: Fri, 02/16/2024 - 16:29
Changed: Tue, 02/20/2024 - 09:19

Remote IP address: 174.169.63.83
Submitted by: angelone@mit.edu
Language: English

Is draft: No
Your Name Salvatore Angelone
Your DLCI or Other Affiliation with MIT Facilities
Person or Group You Would Like to Recognize IS&T - Olympia Valentine and Dudley Kirkpatrick
Department, Lab, or Center, or Other Affiliation with MIT Other
Other IS&T
Email Address jdudleyk@mit.edu, ovalenti@mit.edu
Tell Us About It During a recent OAuth upgrade with DocuSign and e-Builder we ran into some authentication issues that could only be resolved by resetting a service account that had been created. Olympia and Dudley worked with me well beyond normal business hours to resolve the issue avoiding a disruption in DocuSign Services. From me, and the entire user community in e-Builder - thank you Olympia and Dudley!