Well Connection Telehealth
You can see licensed doctors and providers for minor medical and behavioral health care services with $0 copays*, using live video visits on your favorite device.
Blue Cross Blue Shield (BCBS) Well Connection telehealth video visits are secure. Board-certified physicians and licensed clinicians are required to provide patients with private, secure, HIPAA-compliant, and confidential online visits.
You and your family members can visit doctors and providers anytime, anywhere in the United States, at home, work, or on vacation—weekends and holidays included. All you need is an internet connection and a smartphone, tablet, or computer with a webcam.
* HDHP: must meet your deductible first.
Covered Services
Urgent Care
- Bronchitis
- Cold & Flu
- Diarrhea
- Gout
- Hypertension
- Migraines
- Pink eye
- Pneumonia
- Sinus & respiratory infections
- Sore throat
- Strep throat
- Urinary tract infections
Behavioral Health
- Bereavement
- Child behavior
- Couples therapy
- Depression & anxiety
- Divorce
- Sleep disorders
- Stress
- Substance use disorder
- Trauma
Get Started
Well Connection is easy to use. To get started, download the BCBSMA MyBlue app or visit bcbsma.com.
Virtual Primary Care
Through a collaboration with Firefly Health and Carbon Health, MIT health plan members can take advantage of $0 cost virtual primary care and mental health visits with select providers via chat, text, phone, and video—and see in-network providers in person when needed. Non-preventive services for High Deductible Health Plan participants are subject to a deductible.