MyLife Services provides MIT faculty, staff, postdocs – and families – 24/7 access to a network of experts who are available to help with life concerns. Consultations are available by telephone, video, or text-message.
Make life a little easier. MyLife Services is a one-stop resource offered through KGA, Inc., an external provider of Employee Assistance Programs known for its leading work-life and personal well-being services. MyLife Services provides MIT faculty, staff, postdocs – and families – 24/7 access to a network of experts who are available to help with life concerns.
Need legal or financial advice? Searching for daycare or a good night’s sleep? Looking for a counselor to assist with a personal or family challenge? Call MyLife Services. You’ll consult with Master’s and Ph.D.-level professionals who offer guidance, share resources, and provide referrals. All consultations are confidential and provided at no cost.
MIT MyLife Services has dedicated Covid-19 support resources.
See the full list of services offered
MyLife Services include:
- Financial Consultation
- Legal Assistance
- Stress Reduction
- Individual and Family Counseling
- Relationship Help
- Grief Counseling
- Child Care Resources
- Crisis Intervention
- Substance Abuse Assessment
- Depression Screening
- Career Assessment
- Sleep Coaching
- Nutrition Consultation
- Parenting Resources
- Support for Other Life Concerns
Text (9am - 5pm EST):
Chat (9am - 5pm EST):
What are some reasons I would reach out to MyLife Services?
MIT provides MyLife Services for all faculty, staff, postdocs—and family members—to support health and well-being. The program offers confidential, short-term counseling, consultation, research, and referrals for emotional and work-life balance issues. You can reach out to MyLife Services for:
- Financial Consultation: Help with debt management, budgeting, and financial planning.
- Legal Assistance: Legal consultation with an attorney, with referrals for most legal issues.
- Stress Reduction: Assessment of stress level and techniques/tips for managing stress.
- Short-term Counseling: Face-to-face, phone, or video sessions to help address emotional issues, and problems with alcohol or drugs for yourself or someone you care about.
- Crisis Counseling: Counseling and consultation for individuals, HR, managers, and the community before, during, and after traumatic events, such as suicide, violence, and natural and human-made disasters.
- Grief Counseling: Supportive counseling and consultation for individuals and families who have experienced a loss.
- Parenting/Child Care Resources: Research and referrals for a variety of child care needs and parenting questions.
- Sleep Consultation: Tips and tools to help you get a good night’s rest.
- Career Assessment: Testing one’s interests and career exploration services.
- Nutrition Consultation: Support from a nutritionist on weight management, allergies, and other dietary concerns.
- Work-life Resources: Targeted research and referrals for everything from relocation services to pet sitting.
What happens when I call?
Welcome – Your call will be promptly answered 24/7 by a MyLife Services staff member asking, “How can I help you?” Within seconds, you will be connected to a Master’s or Ph.D.-level counselor or a Work-Life Specialist (child care, elder care, legal, financial, etc.) as appropriate. In addition, email and Live Chat assistance is available during work hours (8:30 am - 5:00 pm ET).
Questions – The counselor or specialist will explain MyLife Services and its confidentiality policy, then ask you some questions about your situation. His or her goal is to understand your needs and identify the type of support that will be most helpful to you.
Support – Based on your needs, this same counselor or specialist will work with you until the appropriate assistance is obtained. This could include counseling, research related to issues or resources, or referrals to local counselors, service providers, and other experts.
Follow-up – MyLife Services staff will always follow up with you to ensure that your needs have been met and ask if there is anything else they can do for you. That’s because the ultimate purpose of MyLife Services is to help you manage the challenges and demands that interfere with your ability to be focused at home and at work.
What happens when my family member calls?
I am interested in getting in-person counseling. How does it work?
Is the counseling free?
What happens after the initial in-person counseling sessions?
Can I use MyLife Services for more than one concern?
Will MyLife Services help me find child care near my home or work?
Is it confidential? Will my supervisor, manager, HR or anyone else at MIT or at home find out I have used MyLife Services?
Are MyLife Services available outside of Massachusetts?
Can I refer a friend or neighbor to MyLife Services?
Can I test-drive it?
MIT EAP advisory committee
These are the members of the MIT Employee Assistance Program (EAP) Advisory Committee. MIT's EAP is now known as MyLife Services.
|Employee Assistance Program Advisory Committee|
|Elizabeth Guttenberg||Program Manager||Human Resources' Center for WorkLife and WellBeing|
|Sandy Alexandre||Associate Professor, Literature||SHASS|
|Sharon Bridburg||Director of Human Resources||Office of the Vice Chancellor|
|Eva Cardarelli||Employee Relations Manager||Lincoln Laboratory|
|Martha Collins||Assistant Dean for HR and Administration||School of Architecture and Planning|
|Steve Graves||Abraham Siegel Professor of Management||Sloan School of Management|
Director of Strategic Talent Management
|Ann Mac Kenzie||Director of Benefits||Human Resources|
|Doreen Morris||Assistant Provost||Office of the Provost|
Manager, HR IS&T/HRO
|Douglas Pfeiffer||Assistant Provost for Administration||Office of the Provost|
|David Warren Randall|
Senior Associate Dean, Student Support and Wellbeing
|Office of the Dean for Student Life|
|Allison Romantz||Counsel||Office of the General Counsel|
|Judi Segall||Ombudsperson||Office of the President|
|Lianne Shields||Director of Employee and Labor Relations||Human Resources|
|Karen Singleton||Associate Medical Director; Chief, Mental Health and Counseling Service||MIT Medical|
Director of Postdoctoral Services
|Office of the Vice President for Research|
|Ebony Smith||Executive Director, Engineering Outreach Programs||School of Engineering|
|Jennifer Walsh||Director, HR Projects and Compliance||Human Resources|
MIT MyLife Services printable flyer
Download a list of MyLife Services.