Contact Human Resources

We're here to help! See below for where to go for name and address changes, employment verification, benefits questions, and more.

Human Resources is open 8:30 a.m. to 5 p.m. for walk-in visits.

Changes to Your Personal Information

If you have a change to your name, home or work address, need a W-2, want to enroll in or change your direct deposit, or want to see vacation, sick, or leave time, visit the Personal Information Center.

Jobs, Applications, Open Positions, and Employment Questions

Be sure you have read the Applicant FAQs before getting in touch regarding MIT employment, as we are unable to respond to inquiries that are covered there. If your question is not covered in the FAQs, you may contact us below.

Employment Verification and Loan Forgiveness

Employment verification: If you are an MIT employee who is applying for a loan or credit card, signing a lease, undergoing a background check, or otherwise need proof of employment or income, you or your lender must contact MIT's employment verifier directly:

Request employment verification or email Payroll at payroll@mit.edu.

Loan forgiveness: If you are applying for student loan forgiveness, email Payroll at payroll@mit.edu.

Do not contact Human Resources for verifying employment or loan forgiveness. 

For All Benefits Questions

If you have had a life event (birth or adoption of a child, marriage, etc.), or have a question about MIT's health plans, retirement plans, life insurance, or other benefits, find the contact information you need here.

For general benefits questions, please email Benefits or call 617-253-6151; if you are an employee at Lincoln Laboratory, please email benefits@ll.mit.edu or call 781-981-7055. See additional contact options below.

Health Plans
If your question is about: Contact

Patient claims/billing for providers in the BCBS network

Contact BCBS Member Services at 1-888-376-0218.

Proof of insurance / coverage letters

If you need to obtain proof of insurance or termination of coverage, please email Benefits.

See more on MIT's health plans.

Retirement
If your question is about: Contact

The MIT Pension Plan

Visit PensionConnect for information on the MIT Pension Plan (also known as the Basic Retirement Plan), or to request estimates and distributions.

Current Employees

Former Employees / Retirees

Or call the MIT Pension Service Center:

  • For callers in the U.S., Canada and Mexico: dial (855) 464-8736 (855-4MITPEN) from 9 a.m. to 7 p.m. EST.
  • For overseas callers (outside of U.S., Canada or Mexico): dial (858) 703-3281 from 9 a.m. to 7 p.m. EST.

The MIT Supplemental 401(k) Plan

Get information about your account at Fidelity NetBenefits.

See more on MIT's retirement plans.

Work-Life
If your question is about ... Contact

The Work-Life Seminar Series, educational support, child care and parenting support, elder care support, MIT MyLife Services employee assistance program, or general work-life support

Visit Work-Life or contact the Work-Life team.

Other
If your question is about: Contact

Life events (marriage, birth or adoption, spouse or partner job loss, etc.)

Visit Life Events for the forms and information you'll need.

Employee leaves and other disability services

General benefits, including tuition assistance and all retiree benefits, on campus

Visit MIT Benefits for details about tuition assistance, life and other insurance, time off and leaves, retirees, and more. Or email benefits@mit.edu or call 617-253-6151 or toll-free 855-253-6151.

General benefits, Lincoln Laboratory

Email benefits@ll.mit.edu or call 781-981-7055.

Flexible spending accounts (FSAs)

MIT's FSAs are administered by HealthEquity (formerly WageWorks). On their site, you can choose to log in to either WageWorks or HealthEquity. If you have previously used a WageWorks account to log in, you can continue to log into WageWorks for now. If you are new to HealthEquity/WageWorks, please set up a new account under HealthEquity. See login help. If you need more help, email us below, or call 617-253-6151 or toll-free at 855-253-6151.

See more about MIT's flexible spending accounts.

Vacation and sick time

Vacation tracking: See our vacation tracking site or email hrpolicies@mit.edu.

Sick leave: See our site on sick time tracking.

Employee leaves: See our employee leaves site.

Current employees may view their benefits enrollment in Atlas at any time.

Get in Touch

HR Team See our HR Team directory
Human Resources Officers

If you're an MIT employee with any kind of work-related issue, start with your HRO!

MIT's Human Resources Officers (HROs) consult with employees and managers on issues affecting work, job performance, annual reviews, training, hiring practices, leaves of absence, discipline, compensation, harassment or discrimination concerns, layoffs, reorganizations, and conflict resolution. Find your HRO and get in touch.

Call

HR: 617-253-4252

Benefits:

Email

Email us

Visit

Campus

Human Resources is open 8:30 a.m. to 5:00 p.m. for walk in visits.

Our office is located on the 5th floor of Building NE49 (600 Technology Square) at the corner of Main and Portland streets. See location on a map.

NE49 Street Address
Building NE49-5000
600 Technology Square
Cambridge, MA 02139

NE49 Mailing Address
Building NE49-5000
77 Massachusetts Avenue
Cambridge, MA 02139

Lincoln Laboratory

Building S2-170
244 Wood Street
Lexington, MA 02420-9108 

MIT Lincoln Laboratory is located in Building S2-170 at 244 Wood Street, Lexington, Massachusetts, which is approximately 14 miles northwest of Boston. See location on a map.