E/Exceptional
(consistently exceeds expectations) |
- Delivers results that far exceed expectations in all dimensions of their position, not only the specific results, but how the results are achieved through competencies; broadly recognized as highly valued performer
- Contributes to the organization’s success by achieving a major accomplishment beyond the scope of their job description
- Proactively seeks, recommends, and/or implements new ideas in the pursuit of continuous improvement
- Creates lasting, positive impact through mentoring, strategic insights, and thoughtful collaboration; exhibits outstanding behaviors, skills, expertise and characteristics others want to emulate
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H/Highly Effective
(meets all and frequently exceeds expectations) |
- Demonstrates competencies at levels exceeding expectations for the position
- Frequently exceeds expectations and delivers work that is consistently well-executed, accurate, and delivered on time
- Makes significant contributions by demonstrating a high level of productivity and quality of work; achieves and frequently exceeds goals
- Addresses complex problems with creativity and resourcefulness, often taking on additional responsibilities
- May be viewed as a role model and/or mentor; works very well in teams, fostering a positive environment and sharing expertise with colleagues. Demonstrates leadership when needed, effectively influencing peers and contributing valuable insights to team discussions.
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S/Successful Performer
(consistently meets expectations) |
- A solid performer who gets things done and delivers on time; consistently meets position requirements, ensuring key objectives are met. Understands and employs principles, techniques and procedures consistent with job description
- Performs well and delivers on most ongoing or key commitments, performance objectives and developmental goals in a consistent and timely manner
- Achieves performance and demonstrates competencies at a level consistent with position
- Works well with others, contributing to the overall success of the team and providing support when needed.
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N/Needs Improvement
(sometimes meets expectations) |
- Sometimes meets or is slightly below minimum expectations; may miss some goals
- May inconsistently demonstrate expected competencies
- Needs further development and/or guidance or evaluation to fully meet position requirements
- Seldom contributes proactively to team discussions or collaborations, which may affect overall team dynamics/effectiveness
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U/Unacceptable
(does not meet expectations) |
- Regularly misses commitments and/or goals (e.g., quality, deadlines, results)
- Regularly demonstrates behaviors inconsistent with expected competencies
- Lacks or fails to utilize skills, knowledge, and/or competencies
- Requires frequent direction and oversight, rarely taking initiative or ownership of tasks
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