Thank an MIT Community Member: Submission #756

Submission information

Submission Number: 756

Submission ID: 30199

Submission UUID: c5d36541-549f-46bc-b718-0b5b3085f234

Submission URI: /form/webform-10058

Created: Mon, 03/22/2021 - 19:38

Completed: Mon, 03/22/2021 - 19:38

Changed: Tue, 03/23/2021 - 08:37

Remote IP address: 18.25.10.118

Submitted by: Anonymous

Language: English

Is draft: No

Webform: Thank an MIT Community Member

Submitted to: Thank an MIT Community Member

Your Name	Anonymous
Your DLCI or Other Affiliation with MIT	Other
Other
Person or Group You Would Like to Recognize	William Adams
Department, Lab, or Center, or Other Affiliation with MIT	Other
Other	Research Lab of Electronics
Email Address
Tell Us About It	I support a very large, unique, and diverse population in the Research Lab of Electronics (RLE). Working from home during the past year, our community encountered numerous IT challenges, including certificate updates, syncing remote desktops to our home computers, creating an Outlook calendar and zoom meetings, setting up access for our graduate students to the community printers/scanners, and much more. One specific instance of Bill going above and beyond was when I inadvertently deleted an important folder that carried two weeks' worth of data entry. This folder was critical to our Lab's research. By the time I realized what I had done, it was 5:35 pm on a Friday before a long weekend. I didn't expect an answer, but when I called Bill he answered and worked with us until we recovered this folder (which took over three hours!). For this instance and all of Bill's continued assistance through the years, this note is a small token of my gratitude. Thank you, Bill!