Thank an MIT Community Member: Submission #493

Your Name: Helen Balzano
Your DLCI or Other Affiliation with MIT: {Empty}
Person or Group You Would Like to Recognize: Michael Sherman, Manager of Applications & Information Technology Services and his team
Department, Lab, or Center, or Other Affiliation with MIT: {Empty}
Email Address: {Empty}
Tell Us About It:
I would like to thank Mike and his team for always coming to our rescue even before the COVID-19 but especially now. Without them, working from home remotely for most of the AA's would be a nightmare. A lot of us are just learning how to set up meetings with Zoom and WebEx pretty quickly without much guidance in the beginning. Anytime my colleagues or I have had a problem, Mike or someone from the IS&T team will contact us ASAP and figure out how to correct the situation. These are our unsung heroes because without them we won't be able to schedule meetings for the Directors and VPs for the DOF during this crisis.  Knowing we can always count on them makes me feel very secure. So I would like to send a big THANK YOU to Mike, Gus, Maurice, Claribell, Paul, and Lisa.