Work Succeeding Toolkit for Employees

Work Succeeding provides guidance, tools, and policies for flexible work arrangements at the Institute.

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If you are a manager at the Institute, there's a toolkit for you as well. Find it here.

Use the toolkit below to learn more about flexible work environments at MIT.

You may wish to start with:

When you're ready, you may download below the specific toolkit sections that interest you, or the entire toolkit.

Please note that while the general guidance in this toolkit can be used by union employees, the specific recommendations regarding flexible work environments are not intended for this population.

Toolkit for Employees by Section


Understand the goals of Work Succeeding and how to use the materials and guidance provided in this toolkit.

 Download the Introduction

Section 1: Work Decisions and Design

A  framework for understanding various work models, and which may work best for different types of teams. 

What's in this section: 

Expectations, Processes, and Guiding Principles: A collection of the roles and expectations, decision-making processes, and guiding principles for DLCIs, managers, and employees to consider in developing their future work arrangements

Overview of Potential Work Models: A summary of the work models (on-site, hybrid, remote) and a discussion of which models work best for different types of teams

Employee Personas: A collection of employee personas that can aid in understanding various employee perspectives 
 Download this Section

Section 2: Work Planning Protocols

After you understand the context for how to make decisions, use Section 2 to organize your thoughts in preparation for meeting with your manager. 

What's in this section:

Policies and Guidelines Related to Flexible Work: A collection of the Institute’s policies and guidelines related to flexible work, including links to MIT websites that detail the processes, and specific considerations for managers and employees to consider

Recommended Work Planning Steps: Steps and associated activities/templates for you to use when planning for the future work model 

Frequently Asked Work Planning Questions: A collection of common questions regarding the work planning process 

 Download this Section

Additional Resources:

These materials are intended to serve as templates for you to modify as needed. They are provided as Word documents so community members and teams are able to edit the wording, add signature fields, or make other adjustments.

Section 3: Technology and Equipment

How to work effectively with a virtual component, and guidance on technology and equipment.

What's in this section: 

Overview of Technology and Equipment Available to DLCIs: A summary of the items and resources available to MIT employees who utilize some portion of remote work, recognizing that processes will differ by DLCI

Common Guidance on Technology and Equipment: Questions and answers about technology and equipment, including ADA compliance – and links to resources

Best Practices for Using Technology: Guidance on how you can effectively use technology in a flexible environment to promote efficient collaboration

 Download this Section

Section 4: Culture, Well-Being, and Inclusion

Tools and resources to foster an inclusive team environment that prioritizes well-being and a positive team culture.

What's in this section:

Best Practices for Supporting Team Well-Being

Resources for Ensuring Inclusive Practices on a Team

 Download this Section

Section 5: Communication and Collaboration

Resources and best practices related to communication and collaboration within and across teams while navigating a flexible work environment.

Guidance on How to Work in a Hybrid Environment: Considerations and advice for how teams should work in a flexible format

Tips and Tricks for Effectively Working Together: Guidance on how team members can communicate and collaborate in order to foster an open, efficient, and creative work environment

 Download this Section

Toolkit for Employees – Full Version

 Download the Toolkit

Policies and Guidelines

Need Help?

Coaches are available to assist you with the toolkit and to help you prepare for a conversation with your manager. Send your request to

You may also contact your local HR representative or your Human Resources Officer. For general questions about Work Succeeding, visit our FAQ.

MIT is committed to providing an environment that is accessible and inclusive for individuals with disabilities. If you need a disability-related accommodation to access these materials, please email