Thank an MIT Community Member: Submission #1149

Your Name: Annie Liau
Your DLCI or Other Affiliation with MIT: Other
Other: Retiree
Person or Group You Would Like to Recognize: Mandy Chan
Department, Lab, or Center, or Other Affiliation with MIT: Other
Other: Human Resources
Email Address: mchann@mit.edu
Tell Us About It:
Mandy provided exceptional assistance with kindness and compassion. She listened well, and gave pertinent advice to the healthcare coverage concern. She has vast experience and great understanding of the healthcare coverage. She gave thorough instruction through the process to resolve the problem. I am very thankful, and greatly appreciate Mandy's extraordinary help, her knowledge, and the education that she provided. Mandy Chan is exemplary staff at the MIT Benefits office. Thank you. Annie Liau