Backup Adult & Senior Care

Your Backup Adult and Senior Care benefit can help you find the right in-home care, right when you need it.

The MIT HR Center for WorkLife and WellBeing offers 15 days of Backup Adult and Senior Care through This benefit delivers in-home care and support across the U.S., including:

  • light meal preparation and light housekeeping
  • medication prompting
  • assistance with bathing and dressing
  • rides to doctor's appointments
  • companionship
  • specialized support for Alzheimer's and dementia

Care is provided through professional homecare agencies, which have been vetted by Backup Care Specialists, and is available 24/7 to you or a loved one. Care can be provided either in your home or in the home of the adult or senior in need of care. Learn more about your Adult Backup Care benefit.


Backup adult and senior care is available to current, benefits-eligible faculty, staff, postdoc associates, postdoc fellows, and family members. You  may request up to 15 total combined Backup Adult and Senior Care and Backup Child Care referrals per fiscal year.

Costs of care

You are responsible for paying the hourly cost of the adult caregiver, which is currently $8.00 per hour in Massachusetts (this cost may vary slightly if care is provided out-of-state), with a minimum of 4 hours per day and a maximum of 10 hours per day.

Your credit card will be charged for the care provided at the end of service.

How to register and request care

Step 1: Visit and register for your benefits by completing the enrollment form.

Step 2:  Contact a Backup Adult and Senior Care Specialist at 866-228-2965 x 1, during regular business hours (Monday – Friday, 9 a.m. – 6 p.m. EST) to schedule care.

When speaking with your Backup Adult and Senior Care Specialist:

  • Identify yourself as an MIT employee (includes faculty, staff, and postdoc associates) or postdoctoral fellow.
  • Provide a brief overview of your (or your loved one's) situation and care needs.

Your Backup Adult and Senior Care Specialist will then try to identify an agency that meets your (or your loved one's) specific needs, and that agency will contact you to finalize arrangements.

Additional Adult and Senior Care Resources

Adult and senior care advising

Adult and Senior Care Advising through provides you and your family members with ongoing advice and guidance from master's level social workers, who specialize in helping families navigate their caregiving challenges. 

 Learn more 

MIT HR Center for WorkLife and WellBeing Caring for Aging Parents seminar series

The MIT HR Center for WorkLife and WellBeing's "Caring for Aging Parents...What Worries You the Most" seminar series offers practical information and research-based strategies that will help you navigate your caregiving journey.

 Learn more

MIT HR Center for WorkLife and WellBeing Caregiver Newsletter
The MIT HR Center for WorkLife and WellBeing offers a monthly newsletter specifically for caregivers: "Caregiving: Resources and Support for You and Your Family." It features a timely "Senior Sense" article and other MIT resources that can help support you and your family.


MIT MyLife Services grief counseling

Grief and bereavement counseling is available at no cost to MIT faculty, staff, postdocs, and their families, through MIT MyLife Services.

 Learn more

Employee leaves

MIT employees may be able to take paid leave to care for a family member with a serious health condition.

 Learn more

Have Questions?

Get in touch with the MIT HR Center for WorkLife and WellBeing.

Related Documents & Forms