Your Backup Adult and Senior Care benefit can help you find the right in-home care, right when you need it.
The MIT HR Center for WorkLife and WellBeing offers 15 days of Backup Adult and Senior Care through Care.com. This benefit delivers in-home care and support across the U.S., including:
- light meal preparation and light housekeeping
- medication prompting
- assistance with bathing and dressing
- rides to doctor's appointments
- specialized support for Alzheimer's and dementia
Care is provided through professional homecare agencies, which have been vetted by Care.com Backup Care Specialists, and is available 24/7 to you or a loved one. Care can be provided either in your home or in the home of the adult or senior in need of care. Learn more about your Adult Backup Care benefit.
Backup adult and senior care is available to current, benefits-eligible faculty, staff, postdoc associates, postdoc fellows, and family members. You may request up to 15 total combined Backup Adult and Senior Care and Backup Child Care referrals per fiscal year.
Eligible MIT graduate students can use up to 15 days of Backup Adult and Senior Care per fiscal year.
Costs of care
You are responsible for paying the hourly cost of the adult caregiver, which is currently $8.00 per hour in Massachusetts (this cost may vary slightly if care is provided out-of-state), with a minimum of 4 hours per day and a maximum of 10 hours per day.
Your credit card will be charged for the care provided at the end of service.
Your credit card will be charged a $30 cancellation fee if a Backup Care request is cancelled within 72 hours of the reservation start time and a provider has already been reserved to fulfill your request. Additionally, if the cancellation occurs within 24 hours of the reservation start time, one day will also be deducted from your Backup Care balance.
How to register and request care
Step 1: Visit mit.care.com and register for your Care.com benefits by completing the enrollment form.
Step 2: Contact a Care.com Backup Adult and Senior Care Specialist at 866-228-2965 x 1, during regular business hours (Monday – Friday, 9 a.m. – 6 p.m. EST) to schedule care.
When speaking with your Backup Adult and Senior Care Specialist:
- Identify yourself as an MIT employee (includes faculty, staff, and postdoc associates) or postdoctoral fellow.
- Provide a brief overview of your (or your loved one's) situation and care needs.
Your Backup Adult and Senior Care Specialist will then try to identify an agency that meets your (or your loved one's) specific needs, and that agency will contact you to finalize arrangements.
Additional Adult and Senior Care Resources
Adult and senior care advising
Adult and Senior Care Advising through Care.com provides you and your family members with ongoing advice and guidance from master's level social workers, who specialize in helping families navigate their caregiving challenges.
The MIT HR Center for WorkLife and WellBeing's "Caring for Aging Parents...What Worries You the Most" seminar series offers practical information and research-based strategies that will help you navigate your caregiving journey.
Grief and bereavement counseling is available at no cost to MIT faculty, staff, postdocs, and their families, through MIT MyLife Services.
MIT employees may be able to take paid leave to care for a family member with a serious health condition.