Adult and Elder Care Advising as of July 1, 2025

Starting July 1, 2025, Bright Horizons will provide MIT's adult and elder care advising.

Adult and Elder Care Advising provided by Care.com is currently available through June 30, 2025.

What Is It?

You can access free, unlimited, and confidential consultations with a dedicated Care Advisor to help you navigate your short- and long-term caregiving options. Your Care Advisor is a master’s-level social worker with expertise in the field of elder care and can provide you with personalized guidance and resources, make specialized referrals to local service providers, and facilitate family conference calls.

In addition, you will have access to:

  • In-home assessments to determine a customized care plan based on your loved one’s needs.
  • Legal and financial assistance including free initial consultations and discounted legal services.
  • Digital tools including an online platform that serves as a secure hub for planning, communication, and coordination of tasks for everyone on the caregiving team.

Eligibility

Benefits-eligible MIT staff, faculty, and postdocs (associates and fellows) have access to Adult and Elder Care Advising at no cost.

FAQs

When can I register for the Bright Horizons Adult and Elder Care Advising benefit?

You will have access to register for the benefit beginning on July 1, 2025, at 12 AM EST. You will not be able to register before that time.

What if I am currently working with an Elder Care Advisor through Care.com?

If you are currently working with an Elder Care Advisor through Care.com, please contact them directly to discuss transition planning. Your Elder Care Advisor will remain available to you and your family through June 30, 2025. Information on connecting with an Adult and Elder Care Advisor through Bright Horizons will be provided closer to the launch of the benefit.

How does the on-site assessment work?

The local Aging Life Care Professional (ALCP) your Care Coach identifies will contact you to coordinate an introductory call. During this call, the ALCP will review the assessment process, discuss expectations, provide an overview of how the on-site assessment will go, and explain what the resulting plan will cover.

The on-site assessment will likely take several hours and include interviews with your loved one and their caregivers, as well as a review of the living space. Once it’s complete, the ALCP will work with your Care Coach to create a detailed care plan, including information regarding your loved one’s living arrangements.

Have Questions or Need Help?

You can reach out to MIT HR Work-Life at (617) 253-1592 or worklife@mit.edu.