Thank an MIT Community Member: Submission #69

Submission Number: 69
Submission ID: 24108
Submission UUID: e682af27-4272-4eed-a241-16f9815d1bc6
Submission URI: /form/webform-10058

Created: Mon, 03/16/2020 - 10:32
Completed: Mon, 03/16/2020 - 10:32
Changed: Mon, 03/16/2020 - 10:32

Remote IP address: 73.119.143.57
Submitted by: Anonymous
Language: English

Is draft: No
Alicia Mackin
{Empty}
Jessica TranVo
{Empty}
Jessica joined MIT in August 2019 and is an AA2 in the Literature Section. Jessica always steps up to the plate to do what she can to help the Literature Section no matter what is happening. Literature only has two AA2's to support the entire DLC, and the other AA2 is currently on maternity leave. Jessica has been stepping in a great deal since her colleague went on leave, and has done so even more in this difficult time. Jessica has trained the majority of our faculty and instructional staff, many of whom are nervous and wary of online teaching, on how to use Zoom and last week was hosting in person and virtual "drop-in hours" for those who wanted or needed additional support. This week, she is working remotely and hosting multiple virtual drop-in sessions every day in order for our faculty and instructional staff to feel comfortable and confident as they work to move their classes online. Jessica has been incredibly helpful, informative and patient, all while maintaining a calm and positive demeanor in a very panicked time. Jessica is always deserving of recognition, but at this time is is even more deserving.