AO/FO Learn

Welcome to MIT’s resource for supporting learning and development for Administrative Officers (AOs) and Fiscal Officers (FOs).

Below you'll find an array of courses and tools to help you grow and develop as a steward of MIT’s finances and administrative responsibilities.

You can use the information on this page to:

  • navigate needs of a new position
  • help identify learning goals for mentees or
  • build and strengthen knowledge and skills to help advance your career.

Who is this content for and how can I use it?

Roles and responsibilities vary widely across MIT’s complex and innovative teaching and research culture. An AO in one area might have vastly different responsibilities than one in another area, and not all AOs have the same title. At MIT, job titles are less important than what individuals do—and how well they meet their responsibilities. This website is geared toward increasing knowledge and skills important to carrying out financial and administrative oversight at MIT.

It will be useful to:

  • Administrative Officers, Fiscal Officers, and others involved in financial, administrative, and research management activities
  • Managers or mentors may use this site as a developmental tool to identify learning goals and match them with available resources
  • Individuals aspiring to AO or FO roles
How to use this resource

To support diverse responsibilities and individual learning and development needs, the courses and tools featured below are grouped according to skills and competencies identified by current AOs, Assistant Deans and other key stakeholders. Select the skills and competencies of importance to you below and focus on the relevant courses and tools.

Where to begin

Start with a plan that is tied to both your current needs and your career goals. If you are currently in an administrative or financial role, work with your manager to identify the skills and competencies that you want to develop or strengthen. Then, identify which courses and tools are of interest, set a plan and schedule, and begin.

If you aspire to move into such a role someday, you might speak with your manager or human resources representative about which learning opportunities to pursue. A supportive manager, mentor or colleague can be helpful in thinking through your career goals and preparing a sound learning and development plan.

Competencies

Our learning resources are organized according to the competencies below.

AO/FO Learn: Technical competencies

Technical competencies are skills that will help the AO or FO to function effectively in the MIT environment.

Accounting & Reporting
Accounting FundamentalsClassroom
Fundamentals of Financial Management BasicsWeb-based
Fundamentals of Financial ManagementClassroom
Managing Expenses and Payroll
HR and Payroll TransactionsOnline help system 
MIT Procurement Cardholder (ProCard)Web-based
MIT Procurement Card Verifier (ProCard)Web-based
Travel
Intro to Travel & ExpenseClassroom
Research Administration
Fundamentals: Intro to Unallowable CostsClassroom
Starweb Training - 7 modulesWeb-based
Fundamentals: Post-Award AdministrationClassroom
Fundamentals: Sponsored Project CloseoutClassroom
KC: Advanced Budget TopicsClassroom
Human Resources
HR Strategy TrendsMIT Learning Bundle
Employee Engagement and Analytics MIT Learning Bundle
The Hiring Process at MIT: An OverviewMIT Learning Bundle
IT Skills
Drupal Cloud web publishingClassroom
Roles DatabaseOnline help system
SAP Basics
(prerequisite for Fundamentals of Financial Management)
Web-based
Project Management Skills
Project ManagementMIT Learning Bundle
Safety & Security
IT SecurityMIT Learning Bundle
Facilities/Space Management
Introduction to the Space Management SystemWeb-based

AO/FO Learn: Leadership competencies

Leadership competencies enable the AO or FO to lead others with excellence.

Being Resourceful/Showing a Bias for Action
Implementing Proactively and Decisively
(Learning Bundle*)
Web-based
Leading ChangeLinkedIn Learning (formerly Lynda.com)
Diversity & Inclusion
Diversity Makes You Brighter, Sheen Levine and David Stark, The New York Times, 2015Article
Fostering Diversity & Inclusion
(Learning Bundle*)
Web-based
Demonstrating Organizational Awareness
Managing Attitudes During Difficult TimesSkillsoft
Managing for Rapid Change and Uncertainty Skillsoft
Edgar Schein on Culture, Tim Kuppler, Leadership and Change, 2015Online article
Effective Meetings
Planning Meetings Fit for Purpose Skillsoft Online and classroom
Integrity & Credibility
Integrity and Credibility
(Learning Bundle*)
Web-based
Leadership Fundamentals (Developing Resilience)LinkedIn Learning (formerly Lynda.com)
Leadership & Accountability
Judgment and DecisivenessSkillsoft  Book
Becoming Your Own Best BossSkillsoft
Good to Great, Jim Collins, FastCompany, 2001Online article

* Learning Bundles are training/learning resources that include a variety of specially reviewed and selected learning methods, including classroom courses, online learning, videos and opportunities to practice skills.

AO/FO Learn: Communications competencies

Communications competencies increase the ability of the AO or FO to communicate more effectively with all levels of the MIT community and beyond.

Effective Communications
Building Business RelationshipsLinkedIn Learning (formerly Lynda.com)
Communicating with Influence
(Learning Bundle*)
Web-based
Giving Presentations with Confidence
(Learning Bundle*)
Web-based
Effective Team CommunicationSkillsoft
Having Difficult ConversationsLinkedIn Learning (formerly Lynda.com)
Ability to Influence
Influencing Others LinkedIn Learning (formerly Lynda.com)
Listening Essentials
Active ListeningClassroom
Active Listening for ManagersClassroom
Become a Great ListenerSkillsoft
Negotiation/Mediation Skills
Negotiation FundamentalsLinkedIn Learning (formerly Lynda.com)

* Learning Bundles are training/learning resources that include a variety of specially reviewed and selected learning methods, including classroom courses, online learning, videos and opportunities to practice skills

AO/FO Learn: Managing people competencies

These competencies help the AO or FO to effectively manage staff.

Coaching Skills for Managers
(Learning Bundle*)
Web-based
Collaborate and Build Relationships
(Learning Bundle*)
Web-based
Delegating for Success(Learning Bundle*)
Developing the Potential of Others
(Learning Bundle*)
 
Learning Bundle for Performance ReviewsWeb-based
Managing Diversity & Inclusion
(Learning Bundle*)
Web-based

* Learning Bundles are training/learning resources that include a variety of specially reviewed and selected learning methods, including classroom courses, online learning, videos and opportunities to practice skills

AO/FO Learn: Personal development competencies

These competencies help develop the potential of the AO or FO to deal effectively with the demands of the AO or FO position.

Demonstrating Strategic Agility
Demonstrating Strategic Agility
(Learning Bundle*)
Web-based
Emotional Intelligence
Developing Your Emotional IntelligenceLinkedIn Learning (formerly Lynda.com)
Problem-Solving Skills
Implementing Proactively and Decisively
(Learning Bundle*)
Web-based
Time Management Skills
Tips and Techniques for Time ManagementClassroom
Overcoming ProcrastinationSkillsoft

* Learning Bundles are training/learning resources that include a variety of specially reviewed and selected learning methods, including classroom courses, online learning, videos and opportunities to practice skills.

More Information

More about MIT

MIT is a complex and dynamic place, with unique practices and traditions and a decentralized organizational structure.  Here are a few tools to help with navigating the organization and culture of the Institute. 

  • Org Chart: Shows the Institute’s senior leaders including the reporting structures for each area
  • AdminConnect: AdminConnect is a support system designed to help administrators work together by providing key information and resources and opportunities for connection. See especially:
    • Offices -- information about the functions of administrative offices that support MIT’s educational and research activities 
    • How To -- resources and information that will help you complete specific tasks
    • Connect -- provides channels for interaction and input among AOs and others at MIT
  • See our guide for new employees and onboarding information for managers

Have questions or need help?

For more information or to give feedback on this site, please contact learn@mit.edu.